Please let us know more about the quality of our services. When you complete our survey, CKC will automatically enter you into a drawing for a $100 Best Buy gift card. *See details below.
Please include your entire mailing address if you would like to receive the free gift.
* Denotes Required Field.
1. Scheduling / Sales: Please rate the overall ability of your CKC Service Advisor (Knowledge of standards and test capabilities, flexibility and courtesy). N/A 1 = unacceptable 2 = poor 3 = adequate 4 = good 5 = excellent
2. Engineering Personnel: Please rate the technical ability of the CKC engineering personnel (EMC, standards and procedural knowledge). N/A 1 = unacceptable 2 = poor 3 = adequate 4 = good 5 = excellent
3. Personal Appearance and Demeanor: Please rate the overall appearance and professionalism of the CKC staff. N/A 1 = unacceptable 2 = poor 3 = adequate 4 = good 5 = excellent
4. Laboratory Facilities: Please rate the technical capability of CKC test facilities (equipment availability, laboratory set-up and working ergonomics). N/A 1 = unacceptable 2 = poor 3 = adequate 4 = good 5 = excellent
5. Facility Appearance: Please rate the overall appearance and cleanliness of the CKC facility and staff (organization, comfort, professional appearance). N/A 1 = unacceptable 2 = poor 3 = adequate 4 = good 5 = excellent
6. Reports and Submittals – Content: : Please rate the technical content, organization and appearance of the test reports you received. N/A 1 = unacceptable 2 = poor 3 = adequate 4 = good 5 = excellent
7. Reports and Submittals - Service: Please rate how responsive our staff was to inquiries regarding you test reports and submittals. N/A 1 = unacceptable 2 = poor 3 = adequate 4 = good 5 = excellent
8. Reports and Submittals - Completion: Please rate how quickly your reports submittals were processed after testing was completed. N/A 1 = unacceptable 2 = poor 3 = adequate 4 = good 5 = excellent
9. (Optional) Do you test at EMC laboratories other than CKC Laboratories, Inc? (test capabilities, technical / regulatory services, other services you would like to have) Yes No Laboratory Name(s): If YES, what important features and/or services does the other lab(s) offer that are better than what CKC offers or that are not offered at CKC? Answer/Comments:
10. Additional Comments related to any of the above questions.
What type of improvements would you like to see at CKC Laboratories, Inc? (test capabilities, technical / regulatory services, other services you would like to have)
*Survey Drawing Details. Each company is allowed 1 drawing entry, with a completed survey, per project completed in a given quarter. Random drawings of all entries received by the date of the drawing will take place on January 15, April 15, July 15 and October 15. Prize notification will be sent via E-mail within 72 hours of drawing. A hard copy gift-card will be sent to by US Mail to the address of the winner’s choosing. This Offer is limited to active CKC customers within the US and Canada. This Offer is limited to active CKC customers within the US and Canada.
